How Medallion Partners Supported Site Turnaround With Diverse Talent and Full-Team Assimilation
Learn how this financial services group transformed their operating model from fragmented and disjointed into a high-tech, customer-centric organization through 12 new strategic leaders.
“This was one we couldn’t afford to fail. Medallion’s tailored, full-view approach sped up integration so leaders made an immediate positive impact. With Medallion’s expertise in change management and organizational dynamics, the talent come in well-versed in the internal landscape, potential pitfalls, and how to uncover the core issues at hand. We saw faster, better results from our site because we partnered with Medallion.”
CHRO
$2B Consumer Health
Overview
The company’s largest manufacturing site in the deep south of the United States had significantly underperformed despite recent capital investments in physical improvements. A turnaround effort identified a cultural clash between the site leadership and their employees causing inefficiencies and ineffectiveness. The resistance to change from tenured, mid-level leaders further complicated the situation, making it imperative to address the cultural dynamics.
To tackle this challenge, our team acted as executive search consultants recruiting a new site leader. We secured a diverse woman from an industry-leading company and assisted in moving her family to the area. Recognizing the importance of a smooth assimilation into the company culture and effective change management, we implemented a comprehensive program for the new leader and her team.
Approach
Medallion Partners ensured the new leader’s successful assimilation and fostered a positive cultural shift by implementing a comprehensive program that included assessments, individual coaching, and an in-house retreat. This work resulted in drastically improved performance, enhanced team dynamics, and a more inclusive organizational culture.
Executive Search
Conducted an executive search to secure a highly qualified and diverse site leader, which led to an inclusive leadership team and new perspectives.
Assessments
Strategic use of assessments empowered the company and the new leader to align their goals, identify strengths, and address potential pitfalls, ensuring her success in the role.
Relocation Transitions
Family transitions supported the family to plant quick roots in the small community, purchase a home, enroll in schools, and even find extracurricular activities for her children.
Team Assimilation Program
A strategically designed team retreat and individual coaching were instrumental in fostering a fresh, new cultural dynamic, harnessing the strengths and talents of the new leader to drive positive change in the organization.
Results
3
C-Suite Leader Positions Created and Recruited
98%
5 Business Functions
58%
58% Diversity Placements
Conclusion
Medallion Partners successfully recruited a highly qualified and diverse site leader, fostering an inclusive leadership team and cultural transformation. Through coaching and a strategically planned retreat, Medallion enabled the leader to establish connections, drive positive change, and enhance team cohesion, significantly improving performance and organizational excellence.
